FAQ – CorteX Racing

FAQ – Checkout

How safe is it to make my purchase on your website?

Very. Your payment is secure and your information is encrypted to protect any personal information. This is indicated by the “lock” icon that appears in your browser at checkout.


What if I have questions or need help before I am ready to purchase?

We are here to help. Contact us, or call 415-489-0866 or email: sales@cortexracing.com. The correct team member will aim to contact you within the same or next business day, or schedule a time to connect. 


FAQ- Installation

Do you have specific installer recommendations?

Yes. In addition to our CorteX West (Sonoma) and CorteX Midwest (Ohio) locations, there are several service locations that are well familiar with CorteX suspension installations. [View Dealers and Installers]


What if I need help with my DIY install? 

We are here to help. CorteX product are optimized for easy install. Check out our installation instructions, how-to guides and tech tips which will likely address most questions. [Support]

When you partner with CorteX you can trust we not only engineered our products, but actually drive and race what we sell. Contact us if you need more help.


When installing a torque arm on an S197 Mustang what should I do with the OEM upper control arm?

The upper control arm must be removed from the vehicle after the torque arm is installed since it will not allow the torque arm to operate properly if left in place.


FAQ- Torque Specifications

Where can I find the torque specifications?

Torque Specifications are found in the CorteX instructions section typically on the last page of each document.


FAQ- Wheels

What size do you recommend for S197 or S550 Mustang?

Depending on your set-up, we can share our own experience on both street and track. Compare 11″ vs. 10.5″ wide wheels. 


FAQ- Shipping

When will I receive my order?

In-stock item(s) will typically ship within 7-14 business days of purchase (call for stock) or less. Shipping lead times could be shorter or longer depending on the nature of the product, required levels of customization, location and method of shipping.

A ship notification will be sent to your email, so please provide this at checkout.


How is my order shipped (method)?

We determine the most efficient shipping carrier for your order. The carriers that may be used include U.S. Postal Service (USPS), United Parcel Service (UPS), or FedEx. We cannot ship to P.O. Boxes


FAQ- Returns

How can I return an item?

Unused items in new condition (unopened) may be exchanged or returned within 30 days of purchase only. CorteX shall issue a refund for the original purchase price minus shipping and fees. After 30 days returned good(s) are subject to a 20% re-stocking fee. Contact us for assistance.

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